Shipping & Delivery

Availability and processing time vary by product. Order processing is separate from carrier transit. Review shipping eligibility, delivery service, inspection steps, and damage-reporting requirements in our Shipping & Delivery Policy.

Returns & Refunds

Eligible products may be requested for return within 30 calendar days after delivery, subject to the policy’s condition requirements, exclusions, and written authorization. Review our Returns & Refunds Policy before returning an item.

View all United Fireplaces policies.